Invotec International has partnered with the ENT and Plastic Surgery Community for eighteen years. Our goal is to become the leader in providing our customers with the best value for the products we make.
This site contains documentation to help you easily, safely manage, and use our products to provide the level of care you expect to provide and that your patients’ expect from you and your facility.

» Customer Service Contact Information
» Invotec's Products and Placing Orders
» Terms and Warranty
» Return Goods Policy
» Technical and Regulatory
» Instrument Sterilization
» Instrument Management and Protection
» Legal Notice
» Studies of Interest

 

Other links:
» Latex Statement
» MRI Compatibility Link
» Upcoming Events Link

Customer Service

Invotec International, Inc. hours of operation are:
7AM until 5PM Eastern Standard Time.
Invotec International, Inc
6833 Phillips Industrial Blvd
Jacksonville, Fl 32256
Tel: 904-880-1229
Fax: 904-886-9517

» top

To View Invotec’s Products and Placing Orders

Product information can be obtained two ways;

• Ask your local Invotec Distributor for assistance, or,
• Visit our online catalog.

To order, visit our Contact Us page where you can call or fax your order.

» top

Terms and Warranty

Payment Terms
Our payment terms are net thirty (30) days. F.O.B. Jacksonville, Fl. unless otherwise specified

Warranty
Invotec International, Inc. warrants that the product is free from defects in material and workmanship. Invotec will repair, replace or provide a full refund for any product found to be defective so long as the product is returned accordingly to the Return Goods policy and the product has been used for its intended us. 

Invotec shall not be liable for any consequential loss, damage or expense direectly or indirectly arising from the use of, or inability to use, this product. The foregoing warranty is inlieu of and excludes all other warranties, expressed or implied, however arising, including merchantabiltiy, fitness for a particular purpose, against infringement or otherwise. Invotec International neither assumes, nor authorizes any person to assume for it, any other additional liablity or responsibility with respect to this product.

Shipping
We will ship ground, unless specified by the customer.

• Processing of all orders begins immediately
• All items shall be packaged and shipped in accordance with Invotec’s best judgement. Special packaging or instructions must be noted on the original order and acknowledged by Invotec.
• Shipment is F.O.B. Jacksonville, FL.
• Shipment dates are based upon on Invotec’s best estimates. Invotec will exercise its best efforts to ship on schedule, but shall not be liable for damage or loss because of any delay in delivery.
• Invotec reserves the right to fill any order by complete or partial shipments unless otherwise agreed.
• Invotec’s responsibility for loss or damage to goods ends upon delivery of those goods to the transporting company. We will assist you in any reasonable manner in filling claims for damage or lost merchandise.

Acceptance
All orders are subject to approval and acceptance of Invotec International, inc., which reserve the right to alter or suspend credit, cancel unfilled orders or refuse shipment when credit conditions warrant such actions.

Changes
Invotec International reserves the right to discontinue products, make design imporvements, change specifications, pricing, terms and conditions of sale at any time.

» top

Return Goods Policy
A Return Goods Aurthorization Number must accompany all returns. This number is available by calling customer service at 800-998-8580.
Please have the Invoice Number, Sales Order (PO) number, and date of shipment in order to get prompt authorization for return. All return goods must have freight prepaid unless otherwise specified. In cases of damaged or defaced goods, a restocking fee will be assessed based on actual restocking costs.

• Mechandise returned in unopened, undamaged condition, within 60 days of the date of initial customer receipt will be credited at the customers actual purchase price.
• Mechandise returned after 60 days and before 180 days from date of initial receipt by customer, will be credited at purchase price less 25% restocking fee.
• Mechandise received back after 180 days from date of initial customer receipt will receive no credit.
• Returned goods that have been in contact with patient tissue or fluids must be sterilized before shipping. Evidence of sterilization must be included with the merchandise.
• Altered or specially made items are returnable for credit.

» top

Technical and Regulatory
Links to Care and Handling of Surgical Hand Instruments

Surgical Instruments:  Indications for use
Surgical Instruments are engineered to perform specific functions. Achieving hemostasis by clamping, sharp, and dull dissection, grasing of tissue, or implants, probing, suctioning, or suturing are examples of specific functions. Individual patterns should be used only for the maneuvers they were designed to perform, by or under the supervision of a qualified surgeon.

Contraindications

Instruments should not be used for any purpose or maneuver other than what is their intended use.

Inspection and Caution
Invotec International provides surgical instruments as unsterile. All surgical instruments must be cleaned prior to sterilization and preparation (lubrication) for use. Upon receipt of a new instrument and after every cleaning, especially in an ultrsonic cleaner, all joints and screws should be checked, tightened, and lubricated. Failure to follow a cleaning and inspection protocol could lead to damage and failure of the instrument.

Reprocessing and Resterilization of Invotec Products
A.A.M.I Standards and Recommended Practice, Safe Handling and Biological Decontamination of Medical Devices in Heath Care Facilities and in Non-Clinical Settings, ANSI/AAMI ST35:2003, keeping in mind this process is in two steps: 1. Complete cleaning and 2. Washing and Sterilization.

Decontamination of Surgical Instruments

Cleaning during and following the surgical procedure
During a surgical procedure, the scrub nurse should wipe accumulated blood from all instruments surfaces, especially jaw serrations, joints and box locks. Following the procedure, it is important to rinse used surgical instruments, before they dry, with sterile water as blood and salt solutions are very corrosive.
Cleaning of Used Surgical Instruments
Biofilm is now a consideration in the management and cleaning of surgical instruments. This accumulation of biomass, by bacteria and fluid, colonizes the surface area of dried instruments. Biofilms are difficult to remove and decontaminate, especially within the extended lumens of suction tips, trocars, and irrigation channels.

Asceptic Procedure # 1
The wiped down, yet soiled instruments must be kept moist in prior too formal cleaning and terminal disinfection. Draping the soiled instruments with a distilled water-soaked towel or covering the patterns with commercial available gels, or sprays will maintain moist patten surfaces.
Use of an Enzymatic Cleaning Solution
There are a number of enzymatic cleaning solutions available that have been forumulated specifically for stainless steel surgical instruments. This solution will break down protenous materials like blood and tissue remnants. Prepare and use the solution per the manufacturer’s guidelines.
Prior to emersing the instrument set, take apart those patterns that are designed to be broken down for cleaning and make sure suction tip lumens and guards have been cleared by brushing, irrigating until the fluid runs clear, and air pressure. Soak per solution manufacturer’s recommendations.
Post enzymatic soak, rinse, cleaning
If using a pressure instrument washing machine, please take care in following the manufacturer’s loading and stacking recommendations. A key ingrediant to proper cleaning and maintance of surgical instruments is the use of a pH neutral soap or detergent. Acid or base solutions can break down the oxide protective surface of passivated stailess steel and lead to pitting, staining, or rust.
When Hand washing instruments, particular attention should be given to lumens, box locks and srew joints. A selection of soft brushes is needed to throughly clean instruments.
Should ultrasonic cleaning be used, make sure to follow manufacturer’s settings and recommnedations. All forceps and hand instruments with box locks and hinges should be placed into the UC basket, “open”, to allow the action to clean tight spaces and grooves.
Final Rinse
The waters used for this treatment must not be saline mixed or tap water. Rather, use softened or deionized water as this solution will remove elements that will spot or pit instrument surfaces.
 Decontamination
Instruments free of soil still need to be decontaminated to handling and inspection. If steam sterilized do not wrap the instruments.
Prior to drying the instruments, inspect for wear, damage, cracks, or rust. Lubricating the instruments by soaking in instrument milk will extend the life of moving parts, box locks, and hinges along with laying down a protective surface.
Sterilization
Should steam sterilization be used, please reference:  AAMI Standards and Recommended Practices, “Steam Sterilization and Sterility Assurane in Health Care Facilities”, ANSI/AAMI ST46:2002; also Flash Sterilization Steam Sterilization of Patient care Items for Immediate Use, ANSI/AAMI ST37:3eed.

» top

Recommended Sterilization Parameters

Instrument Management and Protection
Stainless steel instruments should not be soaked or covered with caustic materials. Materials and liquids that will damage surgicals instruments are:

 

Rusting and Stains
Instrument staining is not uncommon and usually affects only the pattern’s look, not function.  Elements in the water, harsh chemicals, and incomplete cleaning all contribute to stains on instrument surfaces.

Stain or Condition	Cause	Fix
Blue Surface Stain	Cold disinfection or sterilization, with the pattern potentially being left in solution longer than the recommended time.	Robust rinse with distilled water and use of a rust inhibitor will help.
Black Surface Stain	Using cleaning materials containing ammonia	Robust rinse with distilled water and use of a rust inhibitor will help.
Brown Surface Stain	Usually derived from copper deposits occurring within sterilizing chambers. Using detergent liquids containing polyphosphates.	Look into alternative washing liquids
Rusting or Rust Deposits	ASTM quality stainless steel usually does not rust. Functional damage from rusting occurs when ringed forceps, without matched forging alloy pieces, particular the buried rivot, wil cause rust and can fracture the box lock. Rust deposits can occur when premium specialty instruments are steam sterilized with econo grade general patterns like stats or towel clips. The economy patterns’ rust can deposit on to a complete set.	Economy grade patterns are made from steel that may contain enough ferrous (Iron) to oxidize/rust. Care should be taken in comparing price to quality in surgical instruments. To check for rust deposits versus rusting, use an eraser of a #2 pencil. If the “oxidation” is removed by erasing, without pitting, the stain is probably rust deposits acquired from steam lines or other instruments in the chamber.

» top

Legal Notice

Information provided on this website is for informational purposes only and is not a substitute for professional medical advice. Only your healthcare provider should diagnose your healthcare problems and prescribe treatment.

Invotec International, Inc. will use reasonable efforts to provide current and accurate information but makes no representations, warranties or assurances as to its accuracy, currency or completeness. Invotec International, Inc. will not be liable for any damages or injury resulting from your access to, or inability to access, this site, from your reliance on any information provided here, or for the use of any goods or services obtained through this site, including direct, indirect, consequential, incidental, special or punitive damages, to the fullest extent permitted by law.

This site may provide links or references to other sites but does so merely as a convenience to users of this site. Invotec International, Inc. is not responsible for the content of such other sites and will not be liable for any damages or injury arising from that content. Our inclusion of links to such websites does not imply any endorsement of the material on them.

The trademarks, service marks, trade names, trade dress and products on this site are protected in the United States and internationally. Invotec International, Inc. trademarks may not be used in connection with any third-party products or services or in any manner that disparages or discredits Invotec International, Inc.. All other brands and services (including third-party product names) are the property of their respective owners.

The content included on this website may only be used by you as a personal resource. You may not use copy, publish, distribute, modify or commercially exploit the content of this site for any other purposes. Any other use of materials on this site, including reproduction, modification, distribution, or republication, without prior written permission of Invotec International, Inc. is strictly prohibited.

This website is provided as a service to its visitors. Invotec International, Inc. reserves the right to delete, modify or supplement the content of this site at any time for any reason without notification to anyone.

» top

Studies of Interest
Middle Ear Prostheses, Significance of Magnetic Resonance Imaging,
Leon JA, Gabriele OF, Magnetic Resonance Imaging, 5: 405-6
Metallic Otologic Implants: in vitro Assessment of Ferromagnetism at 1.5T,
Shellock FG, Schatz CJ, American Journal of Neuroradiology, 12; 279-281, 1991
The Effect of Nuclear Magnetic Resonance Imaging on Metallic Middle Ear Prosthesis,
Mattucci KF, Setzen M, Hyman R, Chaturvedi G., Otolaryngology Head & Neck Surg, 94: 441-3, 1986
Further Studies on the Effects of Magnetic Imaging on Middle Ear Implants,
Applebaum EL, Valvassori GE, Am Otology, Rhinology, Laryngology, 99: 801-4, 1990
Caution should be taken with all metal alloy implants in magnetic fields over 1.5T as the effects from more than 1.5T are currently being studied. Image artifacts should always be taken into consideration with alternative scanning modalities, like CT scanning available.

 

» top

 

 

for Invotec Distributors.

Need sales literature? Click here.